شاغر متاح في شركة الرام للصناعات الدوائية 

RAM Pharmaceutical Company is seeking to recruit IT Support / Helpdesk

 Job description

We are seeking a dedicated and experienced Technical Support to join our team. 

The successful candidate will be responsible for providing technical assistance and support, troubleshooting hardware and software issues

 

 Responsibilities

 • Diagnose and troubleshoot software and hardware issues, including operating systems, and network connectivity.

 • Setup Application, configuration, and optimization.

• Provide technical support via phone, email, and chat to users and internal teams.

 • Follow up with users to ensure their technical issues are resolved satisfactorily.

 • Collaborate with other technical support specialists and departments to improve processes.

 

 Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or a related field

- 3 years of experience in technical support.

Job Details

 • Location: Amman - Sahab

 • Industry: Support / Helpdesk

 • Job Type: Full-Time

 • Office environment with potential remote work options.

 

Interested candidates should submit a resume to:

Careers@rampharma.com

It is necessary to mention the title of the vacant position in the subject line when sending the email.